Media

At East Coast Satellite Communications we continuously provide educational materials, press releases, articles, white papers and webinars.  We believe that the more you know about SatCom, the better decisions you can make.  That’s why we have THIS page on our site.  The MEDIA page is a repository of great information that you can access to learn more, or hear the latest updates.  Great information equals great decisions.  We’re adding new content all the time so check back. Or better yet, sign up for our e-mail list and you’ll never miss anything. 

Articles

Lou Altman on Improving Customer Service

East Coast Satellite Communications CEO was included with 47 other experts on what it takes to improve customer service.  If you’re a East Coast Satellite Communications client, you’ll recognize his answers as how East Coast Satellite Communications operates.  If you buy SatCom elsewhere, you’ll have a glimpse of why East Coast Satellite Communications clients are […]

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Why Customer Service is a Matter of Perspective

“Great customer service is a matter of perspective,” says Lou Altman in his article about online reviews and customer service in Small Business Computing magazine.  Read the article HERE

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Do You Really Know Your Customer?

Read Lou’s article in Small Business Computing magazine that asks, ‘Do You You Really Know Your Customer?’  Lou offers time-tested techniques that build lasting relationships that create client retention that makes more money for your company.

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The Top 10 Reasons To Own Iridium Satellite Phones

10)  Global coverage:   There simply is no other satellite phone that offers coverage over every square foot of our big blue planet. Iridium works everywhere! 9) Network reliability:  At any time there always one, usually two, and frequently three satellites overhead. That means that no matter where you are, odds are you will pick up […]

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Can You Hear Me Now? East Coast Satellite Communications Says Yes.

From Hurricane Katrina to war zones in the Middle East, Portsmouth-based Globafone’s satellite phone solutions help organizations, federal agencies and military personnel stay connected. The 13-year-old company had its best year ever in 2010, with sales up 30 percent from 2009—and sales in 2011 held steady. Globafone, which has six employees, counts the New York […]

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Satellite Communications: The Myths, Costs & Capabilities

This past October, New England experienced an early snowstorm that incapacitated businesses when snow laden tree branches crushed power and phone lines from New York City to Maine. Many businesses were prepared for the subsequent power outages via back-up generators, which supported servers and essential services. Yet these precautions did nothing to help anyone connect […]

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Press Releases

Next Webinar in the East Coast Satellite Communications Education Series: SatCom Solutions 101

The East Coast Satellite Communications Education Series presents ‘SatCom Solutions 101’, an informational webinar on how satellite systems work, the different kinds of networks and constellations and the practical solutions that will help your organization succeed. Register for the webinar HERE  

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Smartphone is a Satellite Phone Webinar

CEO Lou Altman show the newest device that lets you connect your device to the Iridium satellite network.  Read the Press Release: Smartphone is a Satellite Phone 062014

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East Coast Satellite Communications CEO To Reveals How to Choose the Right Satellite Phone

Webinar will educate satellite phone buyers and end users on the options and how to sift through them to make a good decision Portsmouth NH, May 23, 2014: GlobaFone, a leading multi-carrier satellite service provider has announced a free webinar designed to help buyers decide how to choose the right satellite phone. The session entitled […]

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Interviews

Company Culture

Lou Altman contributes to a Wrike article on creating company culture.  If you work with GlobaFone, you are a client, not a customer. 

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Lou Altman on Entrpreneurship

East Coast Satellite Communications CEO Lou Altman was recently quoted for an online article, ’30 Start Up Founders Share Their Entrepreneurship Advice’. His advice? Become the leader in one aspect of your industry.  Read the Article HERE

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Safe Travel Tips from Lou Altman and others

The State Department had issued an alert for holiday travelers in the face of terror threats.  East Coast Satellite Communications CEO Lou Altman contributes to a list of safe travel habits when you leave the US. Read the article HERE

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The Price Of Business Interviews CEO Lou Altman

Kevin Price: The price of business interviews CEO Lou Altman about the biggest challenge in business today. Lou says to adopt a mentality of serving clients, not just selling to customers. Listen to the interview

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